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Transformation is integral to the ever-evolving telecommunications industry. Recent advancements and technological trends have continued to usher this sector into a new chapter that will push the boundaries of the way we connect and communicate.
5G
Many believe 5G (fifth-generation technology) will be the backbone of new technological innovations, with the potential to support millions of devices at ultra-fast speeds, according to Blue Signal. In addition to faster browsing speeds, 5G enables businesses to leverage real-time analytics and make more efficient data-driven decisions. Compared to its predecessors, 5G has a smaller physical footprint, improved error rates, better bandwidth, and lower latency.
IBM reports that 5G wireless networks have been growing in availability and use cases since its deployment in 2019. Global penetration of 5G compatible smartphones were at 59 percent in 2023, a number expected to reach more than 82 percent by 2027.
To help evolve the capabilities of 5G, telecom leader T-Mobile founded the 5G Open Innovation Lab to support startups in developing new products.
IoT
The Internet of Things (IoT) describes devices with sensors, processing ability, software, and other technologies that connect and exchange data with other devices and systems over the internet or other communications networks. Think smart thermostats, smartwatches, and remote patient monitoring devices. Norton estimates that there will be more than 21 billion IoT devices by 2025.
As smartphones increasingly become the central hub for other connected devices, user experiences will continue to be more integrated and seamless. According to AlleyWatch, the popularity in IoT devices has led to increased demand for mobile applications that can manage them more efficiently. Data generated from the devices are being leveraged for insights into user behavior, environmental conditions, and system performance.
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AI
Artificial intelligence (AI) has been at the forefront of telecom’s transformation. Predictive maintenance of network infrastructure enables telecom providers to optimize operations, according to Blue Signal. By analyzing data from a network, AI identifies issues before problems occur, which not only impacts downtime and cost-savings but also prevents similar issues from happening in the future.
AI will also continue to enhance the user experience. Smartphones have bolstered AI integrations for improved functionality and usability with features like multilanguage call translation, voice memo summarization, photo and video editing, and personalized content creation, according to BOSS Magazine. An example is Samsung’s Galaxy S24, which features Galaxy AI, a tool that summarizes long notes, articles, web pages, and more.
Blockchain in Telecom
Blockchain can ensure secure and seamless transactions in the telecom industry. It’s decentralized and transparent nature combats challenges like fraud management, identity verification, and smart contracts. Such solutions can ensure data remains tamper-proof, providing a trustworthy system for all stakeholders.
AR and VR
The rise of 5G is poised to boost the augmented reality (AR) and virtual reality (VR)market, according to Blue Signal. The technologies, which require high bandwidth and low latency, have practical applications in training, education, and remote collaboration, offering immersive experiences.
Quantum Computing
Quantum computing has an ability to solve intricate problems and promises to redefine encryption, which ensures ultra-secure data transmission. As it becomes more accessible, quantum computers will play a vital role in enhancing data security, optimizing network performance, and driving innovations in areas like cryptography and complex system simulations.
With more than 40 years of unparalleled industry expertise, Amdocs is a trusted partner to the world’s leading communications and media companies, enabling them to make it amazing for their customers. We provide the expertise and global reach to accelerate the industry’s journey to the cloud and improve business operations, driving innovative next-generation digital experiences for the end user. Our 5G-ready, cloud-native set of solutions ensures fast time to market and flexibility to keep up with technology’s exponential pace. We also have strategic cloud collaborations with AWS, Microsoft Azure and Google Cloud.
