Dayna Thomas discovered her passion for technology at thirteen. Though she began studying computer science, Thomas held roles within hospitality, finance, auto manufacturing, and education industries before completing Per Scholas’ End User Help Desk Support certificate in June 2021.
Her first tech role was at TEKsystems, supporting corporate uses with Microsoft issues as eXo, Outlook, and Asure Active Directory. Then she joined PlexTrac as a professional service developer, monitoring and managing client tickets through the Jira ticketing system.
Thomas, who thrives on learning and being of service, recently joined SpectrumVoIP as a Voice over Internet Protocol (VoIP) analyst. She spoke with Profile about what led her to the Per Scholas certificate program and how she plans to leverage her expertise.
When did your passion for technology and computers begin?
My passion for technology and computers began when I was 13.
What led you to Per Scholas and selecting your area of study?
What led me to Per Scholas was my sister. She saw a link on TikTok speaking of people breaking into tech and becoming employed. I had previously been in school for computer science, but it was taking longer than I anticipated, so I went the route of going through their program.
How have you leveraged your new expertise since graduating?
I do not think I have been able to leverage my expertise, as of yet.
Who have been your biggest supporters and mentors during your pivot into tech?
My biggest supporters have been my sister and my kids.
Where do you see yourself in five years?
Where I see myself in five years is being my own boss. This allows for more stability.