Putting Customers First
“The customer is always right” is a mantra held sacred by all employees at Spartan Logistics, from the truck drivers to the father-and-son duo at the helm of this economy-defying company. More
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“The customer is always right” is a mantra held sacred by all employees at Spartan Logistics, from the truck drivers to the father-and-son duo at the helm of this economy-defying company. More
Armed with an open mind and a desire to succeed, Jing Liao joined Atmel Corporation during a turbulent time for the billion-dollar company, charged with rebuilding its HR division. The result? A true “turnaround” success story. More
Growing up in a low-income family, Mark Esposito of Esposito Global finds his drive for success is almost as strong as his need to give back. More
At the swipe of a card, CQ Media’s KidGopher provides peace of mind via its electronic child-pickup system. More
Even though Lisa McGill runs Brocade’s HR department “like a business unit,” employees’ input fuels programs for a happier, healthier workforce, earning the company a coveted spot on Fortune’s 100 Best Companies to Work For list. More
Dick’s Sporting Goods’ David Mossé scores big as general counsel for the Fortune 500 retailer. More
Entrepreneurs Ken Zenger and Steve Graef explain how a lunch-break epiphany led to their thriving online-survey business, Mediated Research Partners. More
Pat Cinfici and Janet Papilla of Boscov’s Travel share how they’ve tackled challenges that have crippled competitors. More
James Dunn, CEO of TelStar Hosted, and Steve Bederman, CEO of Vocalcom North America, detail their critical alliance between two key players in the hosted-call-center service niche. More
Rick Budke and Andy Trower share how their approach has made Sublimity Insurance Company’s business triple. More